You can seek support from your software vendor to maximize the value of your applications and resolve common issues. However, one thing to note is that vendor support terms and fees typically differ throughout your product lifecycle.
In hindsight, most vendors don’t support end-of-service life (EOSL) software. For example, SAP has committed to only maintaining SAP S/4HANA until 2040 and SAP Business Suite 7 core applications until 2027, with optional extended maintenance until 2030.
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